Last updated: February 05, 2024

Thank you for your recent purchase at Supplement Bazaar. If, for any reason, you are not completely satisfied with your purchase, we would like to inform you about our policy on refunds and returns.

The following terms apply to any products you have purchased from us.

Interpretation and Definitions

Interpretation

The capitalized words used in this policy have specific meanings as defined under the following conditions. These definitions will have the same meaning whether they are used in singular or plural form.

Definitions

For the purpose of this Return and Refund Policy:

  • Company (referred to as “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Supplement Bazaar.
  • Goods refer to the items available for sale on our website.
  • Orders mean a request made by you to purchase goods from us.
  • Service refers to our website.
  • Website refers to Supplement Bazaar, which can be accessed at https://supplementbazaar.in/
  • You means the individual or legal entity accessing or using our service, or the company on behalf of which such individual is accessing or using our service.

Your Order Cancellation Rights.

You have the right to cancel your order within 7 days without providing any reason.

The deadline for canceling an order is 7 days from the date you received the goods or when a third party, other than the carrier, takes possession of the delivered product.

To exercise your right to cancel, you must inform us of your decision through a clear statement. You can inform us by:

We will reimburse you within 14 days from the day we receive the returned goods. The reimbursement will be made using the same payment method you used for the order, and you will not incur any fees for the reimbursement.

Conditions for Returns

In order to be eligible for a return, the goods must be in their original condition.

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at {email} for questions related to refunds and returns.